Frequently Asked Questions
Everything you need to know about shopping with Natural Rems.
What materials do you use in your clothing?
At Natural Rems, we prioritize sustainability and comfort. Most of our collections are crafted from 100% organic cotton, recycled polyester, and ethically sourced linen to ensure high quality and a lower environmental impact.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.
Can I change or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, we can only make changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.